Archive for August 29, 2008

Mobile Web Marketing – Are You Ready?


Mobile web marketing may become the next Internet frontier to conquer. I say maybe because there are conflicting reports of it’s future, mainly because of the iPhone product.

You see, most products (cell phones, psp’s, ebook readers, etc.) that have small screens and access the Internet cannot read “regular” websites very well. That means they have to convert those regular websites into a text version and most of the time those conversions are not so easy for the viewer to read.

So, the .mobi domain extension and concept was born. Basically, website owners are being asked to create a duplicate (sort of) website but in a very streamlined, text only version and put that under a .mobi domain. So, www.eckweb.com would then be duplicated under www.eckweb.mobi.

Anyone on a mobile device can access google.mobi or other search engine directory and then search like they normally would. The .mobi directory only lists .mobi websites.

This all seemed to work for mobile web marketing strategists but then came along the iPhone which doesn’t HAVE to use .mobi versions – instead it shows websites just as they are, in full glory. But the problem with the iPhone is that in order to SHOW the website, it reduces the size of the website page dramatically. So, to READ the website the iPhone user has to zoom in and then scroll left to right, top to bottom. Only because the screen is small – no other reason. The resolution and clarity of the website is great, but it’s still on a cell phone screen.

So, the question is, to .mobi or not .mobi? The answer is…it depends on what you want your audience to do.

1) If your website is filled with information that you think a mobile audience would read, then YES, create a .mobi version. Link from your regular website to the .mobi version.

2) If you want your audience to contact you via their phone and you don’t necessarily want to show them any information, then you probably don’t need a .mobi version of your website. But I would recommend to put your phone number on the top left hand corner of your website (That’s the corner that gets listed first on a mobile unit).

3) .mobi emulator will show you what your website looks like on a mobile unit.

To .mobi or not? Personally, I recommend a .mobi version to my clients. The cost is minimal, the benefits can be great. As more and more users get on the mobile web (it’s already HUGE in Europe and Asia, it’s just a matter of time before it hits the USA), it’s best to be prepared for them. Why wait until the last minute?

Even if more phones go the way of iPhone and are able to showcase the entire website in full display, the display is STILL small. There is no reason to NOT provide a .mobi version to your viewers – it simply makes good business sense.


For Better Search Engine Placement – Get Out Of Your Box


So, you want better search engine placement?

You’re having trouble getting into that first page of Google for your keyword phrases?

You’re scratching your head, you don’t know what else you can do?

Let me turn the light on for you. BE UNIQUE!

I don’t mean in a general sense, I mean think outside of your box. If you hired an SEO firm and if they’re doing their job, they should be feeding you new keyword phrases, new ideas, new trends on what you can do with your online business to grow. Here are some real life examples…

Example One:
AdamsLaw4Men.com and SamAssini.com
Attorney Gerald Adams and Attorney Sam Assini, like so many other attorneys in Florida specialized in divorce. Both wanted to market their businesses on the Internet and during the web design interview, both reported they specialize in Men’s Rights.

Result: Both these websites have increased their traffic over 50% and more important, the TYPE of traffic that is coming to these sites is targeted with a high conversion rate.

Example Two:
CoastalClosings.com
The owner of Coastal Closings Mobile Notary Company, Carmela Smith had enjoyed years of success with her website but she was ready to take it to the next level. How could she make her website unique? Her SEO firm advised her that through their keyword research, they could see that individual pages for mobile notary services in each city and county in Florida would be beneficial to the site.

Result: The number of unique visitors to the website has increased by 75% in just 3 months and during a time when the housing industry (and anyone associated with it) has been hit hard, Coastal Closings is doing quite well!

Example Three:
The owner of Name-Tags.net, Mickey Arledge was tired of the “same old, same old”. He wanted some real results for his website. But how to make name tags unique? His SEO firm recommended article marketing to jump start the process. And did it ever!

Result:
The SEO copywriter was very creative and created a SuperHero name tag called Nano. The article caught on and has been reprinted many, many times! As a result, the number of incoming links to the website increased. Along with proper SEO, this boosted his website rankings from beyond page 50 to page 1 on Google! The average number of daily visitors to his website was 8 in February 2008, and this has increased to an average of 150 in August 2008. Summer is normally a slow time for Mickey’s name tags business but he reports that this summer “I’ve been very steady…”

So, if you’re searching for better search engine placement, do something you don’t normally do. Get out of your box and LISTEN to what your target audience is looking for.


Website Metrics and Analytics


What’s REALLY important when measuring website metrics and analytics?

Now that Google has officially announced that they will no longer accept any automation tools scanning their search engine for website rankings, some SEO firms and SEO webmasters are wondering what can they use for their Website Metrics and Analytics? Honestly, they should have been using other measurements way before today! But for SEO newbies here are some website metrics and analytics that you should be following, for yourself and your clients.

1) ROI (Return On Investment) – possibly the most important website metric to follow. Your report should show how much was spent on Internet marketing for the month and how much was made. Of course, you’ll have to know the average profit per sale and then track the sales.

2) Unique Visitors – how many unique (or new) visitors have come to the website that month? This number should increase from the beginning of the campaign. Of course, there will be dips but in general, the trend should be upwards. The more new pages and new keyword phrases the website adds, the more unique visitors will be coming to the website.

3) Leads – every website should have a way to measure leads. Measuring these through website metrics and analytics is fairly easy and I’m always surprised at how many websites do not take advantage of it. First, the website should have a form (not an email link) for every possible reason a user would need to contact. For example: If we’re talking about a dentist’s website, that site should have a standard “contact us” form, an “appointment” form, a “ask the dentist” form and an “insurance information” form. Of course, each form would then go to a separate “thank you” page. The SEO webmaster would then track these “thank you” pages. The idea here is to see which of these forms is being used the most. What is the target audience looking for and how can the site owner build on that?

4) Conversions – Yes, if the website generated 50 thank you pages in one month (that would be 50 leads) then of those 50, how many converted into sales? The average is 1% – 3%. These are a bit tricker to track since some conversions will take place via a phone call (can’t track that with website metrics and analytics) but you can ask the site owner to ask the caller “How did you hear about us?”.

5) Time on Page – Depending on the type of website you have, you may want to measure the time spent on your website pages. After all, if your website page is filled with information that you want to user to read but yet the average amount of time spent on that page is 5 seconds, well, they’re not reading that information. So, what do you (as an SEO webmaster) need to do to make that page more “reader friendly?”

6) Call to Action – every website page should have at least 1 call to action. Measuring this through website metrics and analytics is easy. The call to action (something that you want the viewer to do) can be measured through forms and click throughs. Maybe a call to action is “email us today” – how many visitors clicked on that specific link? If it’s a small number? Why? What can you do to improve that number?

7) Bounce Rate – this is one of my favorite website metrics to follow. A bounce rate is the percentage of people who came to a website page and left the website entirely. In other words, these visitors never ventured to other pages on the website. This is usually an indication that the website attracted the wrong kind of visitor. If your website was a storefront and you put books in your store window but your store sold shirts, the majority of visitors coming into the store would leave because they “thought” your store was selling books. If you have a high bounce rate (I consider anything over 50% to be high) then your website is essentially doing this very same thing.

8) Backlinks – how many more websites are linking to you this month than last month? What websites? What anchor text linking are they using? A very important website metric to know.

9) Social Media – your website metrics and analytics program should be able to tell you how many referrals you received from any of the social media programs such as stumbleupon, twitter, linkedin, facebook, etc. Is your social media marketing working for you? Test it!

Website rankings are just a very small part website metrics and analytics. Give yourself and your clients the best possible measurement of their website success!
Be an internet marketing firm your clients will be proud to be part of.


Local Internet Marketing For Small Businesses


Local internet marketing for small businesses does not have to be extremely expensive. It does not necessarily mean you have to spend hundreds of dollars on adwords and local advertisements online. Instead, the same Internet marketing strategies used to market small business websites on the Internet on a global level, are used at the local level as well.

A few days ago I was speaking with Mickey Arledge of Mickey’s Trophy and Sign Shop. His services include trophies (of course) as well as awards, name tags and much more. He was telling me how he had a conversation with a friend who is in the same business and his friend’s business was very slow. In fact, so slow that when Mickey called his friend’s store, he wasn’t even there and hadn’t been for a few days simply because of the lack of business. (The person who answered said she was there just to “clean up the place”.)

Mickey told me that his business had not slowed down at all. He explained that it normally does slow down during the summer but not this year. Why? Because even though he’s a local store in Laurel, MS, he knew the value of Internet marketing and how it could affect his business. As a result of the search engine optimization on http://www.name-tags.net, business has been good this summer for Mickey!

If you use the Internet on a regular basis, then you know how useful it is for local internet marketing, especially for small businesses. Just as a sample, let me outline some of the ways that my family and I use the Internet for local services.

1) A normal work day for my husband begins with reviewing the traffic situation on weather.com for his ride to work. If you know anything about Atlanta, then you know that traffic is a major issue!

2) On movie nights he likes to stop at the local Kroger to pick up a movie so he checks the latest releases at http://www.moviecube.com.

3) There isn’t a day that goes by that Craigs List isn’t checked for items that we’re searching for, garage sales, etc.

4) Office Depot is only 4 miles away but with free shipping for orders over $50.00, it doesn’t make sense NOT to shop online!

5) Oops, we’re having a problem with the kitchen plumbing. Typing in “plumbing services in atlanta” – I find AtlantisPlumbing. They’re here the next day and thankfully the bill was not too much!

6) My neighbor lost her cat to cancer recently and she’s ready to love another one – so off we go on the Internet for “Atlanta Cat Adoptions” to search for another beautiful cat.

7) The hail storm 2 months ago left my neighbor’s roof across the street with some damage. A local search for “atlanta roofing contractor” brought her to Cranor Roofing. I have to tell you, they really did a great job on her roof!

Well, these are just a few (very few) ways that local internet marketing benefits small businesses. For the same money that is spent on search engine optimization for national and international exposure, local businesses can reap the rewards within their own community.


Internet Marketing Tips For Small Businesses


Here at Eckweb, we specialize in working with small businesses as well as home based businesses. So, that means we usually get to deal directly with the business owners. We love that! After all, who’s more passionate about their business than the owner? (Answer – no one!) This relationship allows us to tap into the visions and dreams the owner has for his/her small business which in turn helps us with marketing their website(s). After all, Internet Marketing is NOT something you just hand over to an agency. Just like websites themselves, Internet Marketing is an interactive activity.

In our conversations and emails with these small business owners we find ourselves constantly listing valuable internet marketing tips for small businesses. We’d like to share these with you.

3 Valueable Internet Marketing Tips For Small Businesses

1) Long Tail Marketing – this is simply marketing keyword phrases on your website that are popular yet not so popular that the competition is very stiff. The best way to implement the long tail marketing strategy is to add as many pages as possible to your website, each one targeting 1-2 long tail keyword phrases. Let me give you an example of how this works.

Website One:
Has 10 pages – each one targeting a keyword phrase that has a high competition number. In other words, there is a huge number of websites out there marketing the same keyword phrase. As a result this website is having difficulty getting onto the first page of Google for these keyword phrases and as a result the number of visitors to the website is very low.

Website Two:
Has 30 pages – each one targeting a keyword phrase that has a low competition number (these are long tail keyword phrases). As a result this website is on the first page of Google for all of the keyword phrases they are marketing. Although the number of people searching for these keyword phrases is lower (than the number of people searching for the phrases in Website One) – because this website is on the first page of Google, and because it has 3 times the number of pages (thus marketing more keyword phrases) – the number of visitors and sales to this website is very high.

For small businesses, it may seem extremely expensive to create a large website (one with more pages) but the truth is, in the long run, it’s the KEY that helps you to get into the top of the search engines.

Here’s a real life example:

We’re working hard to get one of our clients, “Name-Tags.net” into the first page of Google for the phrase “name tags“. But while we’re doing that, we still want him to get business through his website (after all, what’s the point of a business website if it doesn’t bring in business?). Anyway, we optimized his website pages for keyword phrases like “custom name tags” and “window name tags“. Although these phrases are not as “popular” as the phrase, “name tags”, they are extremely profitable. According to our client, “…business has not slowed down, like it normally does during the summer.”

2) Template Websites – I know, it’s extremely tempting to use one of those template websites that you can make yourself and host yourself and change yourself. The problem with these types of websites is that because everything is “do it yourself” – it doesn’t allow anyone else to go in and make the kind of custom changes that need to be made in order to market the website. In order for that template program to be able to give you the tools to create it and change it, there needs to be alot of extra coding and programming that is placed on these website pages. Search engines don’t “see” websites like you and I do on the Internet. Just check out SEO-Browser.com and type in your website address, you’ll see what the search engines see.

In order for them to get to those “words” on your website, they have to go through all that coding. The more coding, the less words they get to display.

So, yes, financially, it’s very tempting to use a template website. But if you’re serious about marketing your business on the Internet, don’t be tempted. Get a custom website. Better yet, get a custom website from an SEO friendly web designer. That way you won’t have to pay the designer to create the site and then pay the SEO firm to clean up the site!

3) Write, Write, Write, Write, Write!!! – I know, I hear alot of sighs out there! Internet marketing is all about “words”. Why? Because search engines are just machines and they are programmed to find “words”. People type in “words” into search engines and they in turn search for those same and similar “words” so that the user finds what they’re looking for.

So, your website needs pages, and those pages need words. In addition, your website also needs incoming links and those links need to be the words that you are marketing.

How do you achieve this? Well, you can write in a blog, you can post your thoughts, ideas, etc. on social marketing venues such as Facebook, LinkedIn, Twitter, etc. You can submit articles to article submission sites and you can also submit press releases. You can comment on other blogs and forums. I know, you’re probably saying “All of that takes too much time.” – Well, yes, it does take time. But when you join the chamber of commerce and you get up early on Wednesday mornings (or whatever morning your chamber meets) and you get in your car and go to a meeting and spend 1-2 hours at the meeting and talk with people you know and people you don’t know, doesn’t that take alot of time?

You are doing essentially the very same thing at Facebook, LinkedIn, Twitter and other social media marketing sites. You are networking. You are showcasing your expertise. You are not only selling your services and products, you are selling your passion about your business. And you can do it in your pajamas, with your own fresh cup of coffee, just the way you like it.

BUT, there are times when keeping up or participating in all these venues is just TOO much. We understand that and we offer social media marketing for our clients. So, if you absolutely cannot do this type of work for yourself, then hire someone to do it for you.

There is no doubt in my mind, and after 8 years of this SEO business I can safely say, that if you follow these 3 Internet marketing tips for small businesses that I’ve listed above, your website and your business will benefit from all that the Internet has to offer.

What are you waiting for! Get started!


Marketing Through Twitter


The first 30 minutes of every day (well, I do tend to take Saturdays off) – but anyway. The first 30 minutes of every day I spend on my social networking. (I’d love to spend more but I just don’t have the time!)

Twitter.com is one of the social media programs that I belong to. Amongst the personal comments and insights that are usually on Twitter, once in a while there’s a real business question or event or insight and those are the ones that I love the best. After all, it doesn’t matter to me whether someone chooses chinese or mexican food that night, what do I care? So, I tend to gloss over those comments and focus on the useful ones.

So, last week or so, SmallBizTrends asked a Tweet Question. “What techniques should you use to “treat your blog as a business if you want it to grow”? Tweet your answers back.” Of course, I tweeted back with several techniques. She emailed me the next day to let me know she was going to use one of them in her next blog.

Today, I saw her blog, “How To Treat Your Blog as a Business” and there I am, with a link to my blog! Great for bringing in traffic and better yet for incoming links to my blog.

So, when you take a look at Twitter, don’t immediately dismiss it as just another frivolous social commentary site. It’s networking! Online networking! After all, when you go to a business group meeting, what percentage of the time are you talking “social” and what percentage of the time are you talking “business”? | digg story


Keyword Theme Research


If you’ve done any Search Engine Optimization (SEO) work or Internet Marketing work (or both) then you’ve probably read about Google’s rankings and how they look at website themes. And if you haven’t read this, well, let me introduce you to the concept.

Google’s “world domination plan” (sarcastically said) is to provide it’s users with the most relevant information as possible. So, they started off with matching keyword phrases.

The user types in “activities in Seattle”.

Google returns website pages with the phrase “activities in Seattle” and also websites with the words “activities” and “Seattle” in them. That worked for a while and most users go relevant results to their searches. But then competition began to increase.

So, Google decided they would try to figure out what the “theme” of a website is and put that score into the equation to help it decide if the website matched what the user was looking for. So, they created “Latent Semantic Indexing” (LSI) and added it to their algorithm. This means that now Google looks for the words in the phrase “things to do in Seattle” but also looks for other words related to that “theme”.

How can you find out which words would go with this theme? There’s a few ways…

1) You can go to Google and type in the search box…
~activities ~seattle (I omitted the words “in” because it’s considered a stop word)

That little squiggly line in front of each word is called a “tile” and it’s located to the left of your 1 key on your keyboard. This search tells Google to search for theme related keywords for these particular words. Look through the first 3 pages of Google results (organic and paid) and you’ll get a list of words like…

fun activities
recreation
projects
lessons
fun
games
crafts

2) Use a website like Quintura.com – type in your phrase “activities in Seattle” and on the left hand side you’ll be given a list of “related” keyword phrases. You’ll see phrases like…

guide
events
area
tours
sightseeing
attractions
trips

and much more.

Do you optimize your website page for ALL these keyword phrases? NO! But what you do is add as many of these phrases as you can to your website page content. That way, when Google visits your website, they will be able to determine not only an overall theme of the site (through your title tags) but also a theme for each website page (through your tags and the words in your body of content).

An added benefit to Keyword Theme Research is that it “shows” you what other categories you can add to the website to help increase the size of the site, the amount of content on the site which in turn help to increase the traffic to the site.


Search Engine Rankings – How Important Are They?


So many of my clients are reliant on the search engine rankings report, it seems to be the most popular report that is viewed on the list of monthly reports that I provide my clients.

But is it REALLY indicative of how the website is doing? In short, NO!!

So, why do I provide my clients with a search engine rankings report? Because it’s the report they are most familiar with. Especially if they have been with another SEO firm in the past. Many SEO firms provide this report (as their only report) to their clients on a regular basis. Some monthly, some quarterly.

I’ll tell you why I think it’s not important and I’ll compare the information from the search engine rankings report to the information that I provide on the other reports. I’ll let you decide if I’m right or wrong.

1) I’ve recently been working very hard on a client’s website to market him onto the first page of Google for the phrase “name tags” (without the quotes). Obviously, well, maybe not so obviously, but the phrase “name tags” is extremely competitive. Over 45 million in total searches and over 1.4 million in allintitle searches.

I have succeeded in getting him onto the first page of Google, occasionally. This means that when I checked Google 20 minutes ago, his site was #7. Yesterday it was also #7 between 11 AM and 1 PM, but the rest of the day it was on page 12. So, if I ran a search engine rankings report between 11 AM and 1 PM yesterday, that report would show his site at #7 in Google, where in reality, for the majority of the day, the website is on page 12 in Google.

The search engine rankings report is ONLY a snapshot of where the website is at the moment the report is run. Yes, it takes 15-30 minutes to run a report and I honestly don’t know if the numbers are obtained at the beginning or the end of the run (I would assume the end), but either way, it’s just a snapshot of that moment in time. So, in my opinion, it’s not relevant to the overall success of the Internet marketing campaign.

2) The Traffic Analysis report I provide my clients with is a summary of the amount and type of traffic that comes through the website. In that monthly report I list the total number of visitors, the total number of unique visitors, websites that refer traffic, search engines that refer traffic, website pages that are visited the most, and those that are visited the least. I also list the top 3 keyword phrases that are bringing in traffic. I will tell you that 95% of the time, the keyword phrases that bring in the most traffic are phrases the Client NEVER thought of.

3) The Competition Report I provide my clients with is new. I take a keyword phrase the client is marketing and I compare their website to an online competitors. Sometimes the competitor rankings higher, sometimes lower, depending on the keyword phrase (and the time of the search) but the point of this report is to give my client an idea of what their online competitor is doing. After all, if my competitor has 59 pages on their website, all indexed and marketable, and I only have 23 pages on my website – well, chances are my competitor is getting more traffic. How much more traffic? Where is the traffic coming from? I want to know and my client should know as well.

4) Hot Keyword Phrases is a report that I love to create. Each month I give my clients 3 new keyword phrases targeted to their audience and of course, phrases that they are currently not marketing. The idea is to add information to the website, to a blog, to a newsletter, whatever!! The target audience is searching for these keyword phrases. The only way to get that group typing in these phrases is to associate these phrases with the website.

5) Tips Suggestions and Ideas is a report that is based almost entirely on the website statistics. I scrutinize the statistics to see how the website visitors are maneuvering through the website. What pages are they leaving in droves from? What buttons are being clicked on and which ones are not? What pages are being viewed least often and why? What percentage of people come to a website page and then just leave? And how does the online competitor handle the same situations? This report obviously takes the most time, but honestly, it’s great analyzing all this data. Sort of SEO CSI!

It takes anywhere from 3-5 hours to gather all this information, per client, so it’s not an easy task but if I want my clients to benefit from SEO, this is what I need to do. This is what I would want my SEO firm to do for me.

All these reports other than the search engine rankings report, provide the client with SO much more information, and relevant, useful information! This data, analyzed and acted on, is really what will help propel the website into generating the type of traffic your business deserves.

So, if your SEO firm is providing you with this information, learn to read it. Ingest it! If you have questions about the information, contact your SEO firm. They will be delighted that you’re actually reading the information they work so hard to provide you with.

If your SEO firm does not provide you with this information, contact us at Eckweb Designs, Inc. We’ll be happy to work with you and your website!


How Google Sees Your Site


Ever wonder how Google sees your site? I mean, when the Google robots crawl your website page, what do they see, exactly?

There are several search engine simulator tools out there but a new one, and very good one is by seoconsult.co.uk.

Simply type in the url of the website page you’re researching and you’ll see what Google sees. Let’s try some samples.

I typed in name tags into Google search and the first result I got back was www.nametag.com.

Nothing very different in this screen. Although there do seem to be alot of capital letters here. But the layout is pretty routine, the navigation menu first, then the body of content then the footer content.

I typed in ft myers attorney into Google and the 3rd results was www.samassini.com.

Here’s something a little different. The navigation menu and footer were both at the bottom. The very first thing being read by Google on this page was the body of content. Cool CSS trick.

I typed in flash websites into Google to get a sample of a flash page and I found www.madeinmtl.com – which is a tourism site about Montreal. Beautiful, gorgeous website but when I entered the URL into this tool, the results were pathetic. Only the Title, Description and Keyword tags were legible. Basically, Google comes to this website page and says, there’s nothing here. It’s a shame because it’s really a beautiful website.

For those of you who still own a frame style website (and I can’t imagine but I do know one person who has this) – I typed in the domain of that frame website into this tool (I won’t mention his domain because I’m sure he would be ashamed) – but no surprise there, the only words Google sees on his website are the title, description and keywords tag.

Well, go ahead and check it out, SEO Consult’s new “What Google Sees Tool“. I’m sure you’ll be surprised at what you see on some of your website pages.


New Firefox Extension – A Cool Tool


Okay, if you’re anything like me, you’ve got a gazillion bookmarks on your computer and in some sort of organization, whether it works or not, it’s some kind of organization! One of those folders of bookmarks is probably for articles or items that you want to read but just don’t have the time to do so right now.

Well, TheIdeaShower came up with a better “idea” – a new Firefox Extension that allows you to list the items you want to read easily without having to bookmark it. After all, your bookmarks really should be left for sites that you REALLY want to go back to.

So, here’s a great little tool that sits on your Firefox browser and it’s brought to you by TheIdeaShower.com! It’s called “Read It Later“.

New Firefox Extension – A Cool Tool

August 14, 2008 by eckweb | Edit

Okay, if you’re anything like me, you’ve got a gazillion bookmarks on your computer and in some sort of organization, whether it works or not, it’s some kind of organization! One of those folders of bookmarks is probably for articles or items that you want to read but just don’t have the time to do so right now.

Well, TheIdeaShower came up with a better “idea” – a new Firefox Extension that allows you to list the items you want to read easily without having to bookmark it. After all, your bookmarks really should be left for sites that you REALLY want to go back to.

So, here’s a great little tool that sits on your Firefox browser and it’s brought to you by TheIdeaShower.com! It’s called “Read It Later“.

I’ve been using this a few days and it’s so simple and quick, I love it.